Imprint


Website Name                    

Audi on demand

 

Organizer            

Audi Japan KK

 

Operator               

HERS Inc.

 

Representative

Jyun Tatsuno, Representative Director

 

Operator’s Address

<Headquarter>〒158-0092 2-23-2 Noge, Setagaya-ku, Tokyo

<Operation Office>〒105-8560 3-3-1 Shibakoen, Minato-ku, Tokyo (Tokyo Prince Hotel)

 

Telephone Number                              

0120-929367

 

Call Center Service Hours                  

9:00 - 19:00

 

E-mail Address    

contact@jp.audiondemand.com

 

Homepage URL                    

www.jp.audiondemand.com

 

Product Selling Price                                           

Please refer to the “Audi on demand” Web page.

 

Required Fees Other Than Product Fees        

The amount to be borne by customers pursuant to the insurance guaranteed contents, Non Operation Charge and compensation fee for system of repair and replacement cost at tire damage (Voluntary Enrollment)

 

Time of Product Delivery

Transfer of the possession of the vehicle will take place after the rental agreement is signed upon your receipt of the vehicle.

 

Payment Method and Payment Time                              

Credit Card

The transfer of the possession of the vehicle will take place after your credit card is authorized. Your credit card will be charged when the rental fee is determined by our receipt of the vehicle. Debit cards and prepaid cards may not be used as means of settlement.

 

New Reservations and Reservation Modifications

Reservations, and modifications thereto, can be made or amended through the Audi on demand Website (on-line reservation system); provided, however, that requests for modification through the Audi on demand Website (on-line reservation system) can only be made up to 24 hours before the start of the rental service. Please contact the call center for any modifications which are to be made within 24 hours before the start of the rental service.

 

Cancellation Policy

Customers may be charged a specified fee for any cancellation which occurs within 24 hours before the start of the rental service. For more details, please kindly refer to the Car Rental Agreement.

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