Audi on demand
Audi Japan KK
Jyun Tatsuno, Representative Director
＜Headquarter＞〒158-0092 2-23-2 Noge, Setagaya-ku, Tokyo
＜Operation Office＞〒105-8560 3-3-1 Shibakoen, Minato-ku, Tokyo (Tokyo Prince Hotel)
Call Center Service Hours
9:00 - 19:00
Product Selling Price
Please refer to the “Audi on demand” Web page.
Required Fees Other Than Product Fees
The amount to be borne by customers pursuant to the insurance guaranteed contents, Non Operation Charge and compensation fee for system of repair and replacement cost at tire damage (Voluntary Enrollment)
Time of Product Delivery
Transfer of the possession of the vehicle will take place after the rental agreement is signed upon your receipt of the vehicle.
Payment Method and Payment Time
The transfer of the possession of the vehicle will take place after your credit card is authorized. Your credit card will be charged when the rental fee is determined by our receipt of the vehicle. Debit cards and prepaid cards may not be used as means of settlement.
New Reservations and Reservation Modifications
Reservations, and modifications thereto, can be made or amended through the Audi on demand Website (on-line reservation system); provided, however, that requests for modification through the Audi on demand Website (on-line reservation system) can only be made up to 24 hours before the start of the rental service. Please contact the call center for any modifications which are to be made within 24 hours before the start of the rental service.
Customers may be charged a specified fee for any cancellation which occurs within 24 hours before the start of the rental service. For more details, please kindly refer to the Car Rental Agreement.